Reverse Incorrect Payment - Individual Students
This function allows the users to reverse any incorrect payment for an individual student.
Reverse Incorrect Payment
Roles Involved: Class Teacher or Finance Officer
Main Menu > Student Financials > Charges and Payments > Reversals > Reverse Payment
Click on the Ok button.
Note: All payments posted in the student's account will be displayed.
Note: It will directs to Reversal Detail page.
Note: Reverse button will be greyed out.
Verify Customer Account
Roles Involved: Class Teacher or School Admin
Main Menu > Student Financials > View Customer Account.
Note: Payment Details of the student will be displayed.