To log into your account, please fill in the User ID field with your IC Number (without dash) and your date of birth as your password. Please note that the system can only be logged in using your own IC Number.

Yes, you can log in to iNEIS™ using any computer from anywhere as it is a web-based system and as long as you have an internet connection.

Certain pages requires certain types of user roles and permissions to access them. If you do not have that role needed assigned, you will not be able to view that page due to security reasons.

To reset your password, please follow the following steps:

1. Click on the Forgot your password? link in the login page.

2. Enter your User ID into the User ID field and click on the Continue button.

3. Enter the answer to the Forgot password help question and click on the Email New Password button.

4. User will be directed to Password Emailed confirmation page.

System generated password will be mailed to the user email account along with URL.

You will need to log in first with your current User ID and password. Please click on the link below the "Your password has expired." sentence to change your password for security purposes. After that, you can now log in using your new password.

If the same process is being run to No Success for multiple times consecutively, the .log file will produce a message indicating that the process has been suspended. When that happens, please delete the processes that runs to No Success in Process Monitor and attempt to run the process again.

Yes, the iNEIS™ is accessible everywhere as long as there is internet connection

If you require further assistance, please contact +673-2230635 or drop us an e-mail at ineis@moe.gov.bn for help support or you can always create a topic in our forum. Please note that you will need to login to our iNEIS™ portal to post to the forum.

SCENARIO	PREVIOUS SCHOOL (A)	NEW SCHOOL (B)	ACTION TAKEN BY NEW SCHOOL (B)	REMARK
1	Assessment conducted	No assessment conducted	No assessment mark entry required.	This cannot be done automatically in the system as different schools have different number of assessments conducted, different weightages for the components and sub-components. Previous School (A) must provide hard copy of Academic Result of the student transferred and handed over to the New School (B). The Final Exam Mark Entry page will be opened for Subject Teachers to enter the marks.
2	No assessment conducted	Assessment conducted	Assessment mark entry required and is up to school’s discretion. Example:- Give test/ exam to student. Refer to Homework and Classwork mark.
3	Assessment conducted	Assessment conducted (No. of assessment not consistent)	Assessment mark entry required and is up to school’s discretion. Example:- Give test/ exam to student. Refer to Homework and Classwork mark.

SCENARIO		ACTION TAKEN BY SCHOOL	REMARK
1	Student present in certain assessment (Test/ Examination) and absent in others.	Assessment mark entry required and is up to school’s discretion. Example:- Give test/ exam to student. Refer to Homework and Classwork mark. School key in zero ‘0’ and give remark in comment column	Schools can still enter the student’s mark. EXAM SECRETARY Define Mark Entry Cut-Off Date. Provide security access for Subject Teachers to enter marks. SUBJECT TEACHERS Teachers enter marks for their own subject only.
2	Student absent for ALL assessment(Test/ Examination).	Assessment mark entry required and is up to school’s discretion. Example:- Give test/ exam to student. Refer to Homework and Classwork mark. School key in zero ‘0’ and give remark in comment column
3	Student absent for long period of time (more than one week) and they are dropped from class. Example went for Umrah or Operation.	No assessment mark entry required.	Student will be dropped from class so their names will not appear in the Assessment Mark Entry page.

EXAM SECRETARY	SUBJECT TEACHERS	REMARK
Set up the students assessment SPA %. (SPA % = SBA % + SPE%) Define Mark Entry Cut-Off Date. Provide security access for Subject Teachers 2015 to enter marks of Year 7 SBA. Print the result slips and SPA report of Year 8 2015.	Enter Year 7 (2014) SBA marks. Teachers enter marks for their own subject only. Marks entered should be based on 100%.	The Year 7 SBA column will be opened for Schools to enter the marks. This is available in The Final Exam Mark Entry page for SPE Year 8. Marks entered should be based on 100%.

No, they will not be able to see the captured student assessment dates.

Yes, they can. It will also appear as a blank in the reports to show that the student has not submit anything for this Assessment.

Yes, they can modify the deadline in the Deadline field.

Yes, they will be able to see the marks entered by the Subject Teacher but they will not be able to modify or make any changes to the page.

No, they will only be able to access pages which are under their class. For example, if the Class Teacher is a class teacher of class 1A, then he/she will only be able to access all Subject Classes that are under class 1A.

The Class Teacher will need to inform the Subject Teacher offline to change the marks entered. Once the Subject Teacher has re-entered the marks correctly, the Class Teacher will need to verify the marks again.

Yes, they will be able to print out the marks for the class before they verify the marks by generating the Subject Marks by Class Report.

It is compulsory for the Class Teacher to verify the marks based on school operations.

The Subject Teacher can give the exam paper to the students for them to check their marks again and the Class Teacher can verify the marks once more after the Subject Teacher has confirmed the marks have been checked by the students.

Yes, the Final Exam Mark Entry page contains all Assessment marks captured in the Academic Year and will also show the overall marks captured for the year of the student.

They will need to contact the School Examination Secretary who will allow them permission to change the marks.

Yes, they can view the results from last year but as long as the student has not been transferred out from the school.

There is no need for that anymore because they can generate the reports from the system itself.

Scenario 1: Marks have been entered
Solution: Ensure that student is enrolled to the subject class. Teachers need to inform Help Desk at Jabatan Sekolah-Sekolah (JSS) to reset the mark entry for that particular subject. Information to be provided are:

• Subject ID
• Class Section
• Academic Organization
• Component Code

Note: System will not fetch newly enrolled students in the term after marks have been entered.

Scenario 2: Marks have NOT been entered
Solution: The student registrar need to enrol the student to the subject class for the term. Once student have been enrolled, student should appear in the Mark Entry list.

Scenario 1: Marks have been entered
Solution: Ensure that student is dropped from the subject class. Teachers need to inform Help Desk at Jabatan Sekolah-Sekolah (JSS) to reset the mark entry for that particular subject. Information to be provided are:

• Subject ID
• Class Section
• Academic Organization
• Component Code

Scenario 2: Marks have NOT been entered
Solution: The student registrar need to drop the student from the wrongly enrolled subject class for the term. After student have been dropped, student list in the Mark Entry will be correctly reflected.

If SENA students and normal students are in the same class section, upon generating the result slips, the average marks and position of the SENA students will be calculated alongside with the normal students. If school does not wish to have the SENA students to be included in the class average, then SENA students will have to be in a separate class section from the normal students.

To exclude SENA students, student registrar needs to drop them from their REGISTRATION and SUBJECT CLASS, and keep the SENA students in a separate class section from the normal students. Navigate to Main Menu > Records and Enrollment > Enroll Students > Enrollment Request.

To generate result slips, you may refer to here.

• Criteria Cut-off Date: This feature enables the School Exam Secretary to provide a deadline for setting up Define Component Criteria, Define Sub-Component Criteria.

  Note:

  • Before Cut-off Date, User CAN add/modify/delete: Define Component Criteria, Define Sub Component Criteria.
  • On/after Cut-off Date, User CANNOT add/modify/delete: Define Component Criteria, Define Sub Component Criteria.

• Mark Entry Cut-off Date: This feature enables the School Exam Secretary to provide a deadline for subject teacher to enter marks. .

  Note:

  • User should only add Teacher's ID if the subject teacher needs to modify the marks after the cut-off date.
  • User must make sure the teacher have access to the Subject Mark Entry Page.

CW is the marks calculated from the assessments based on the weightage assigned.

This is the calculation breakdown for CW:

The system will calculate the final marks for Assessment automatically, upon clicking the save button provided that teachers have entered all of the components’ marks. Example of how the system calculates is shown:

For example, in the Final Exam Mark entry page, for the component EOYY9, the only sub-component that the teachers need to fill in is the P1 and P2 (Paper 1 and Paper 2).

Below is an example on how Mark Entry can go wrong. There are 2 scenarios for this.

• Scenario 1: Weightages of CW, HW and TEST is NOT EQUAL TO weightage of MTH3Y9 BEFORE marks are entered.

  Answer to Scenario 1: Weightages of sub-components (CW, HW and TEST) MUST ALWAYS EQUAL TO component weightage (MTH3Y9). Teachers are to inform their School Exam Secretary to correct the setup for the subject.

• Scenario 2: Weightages or Maximum Marks are modified AFTER marks are entered.

  This would affect the calculation as the system retains its old value when teacher clicked save with the previous setup. Subject teachers will have to check the marks entered are correct, and refresh the marks so that the marks calculated are correct.

  The system will calculate the final marks for Assessment automatically, upon clicking the save button provided that teachers have entered all of the components’ marks. Example of how the system calculates is shown:

  Answer to Scenario 2: Teachers need to refresh the marks by making slight changes to one of the marks, then entered back the original marks. The other marks will then follow the correct calculation.

Navigate to Main Menu > Curriculum Management > Attendance Roster > Attendance Roster by Class.

The Class Teacher or School Student Registrar can generate the Attendance Roster for the current term. The Attendance Roster should be generated a day before the term begins or on the first day of the term to avoid any missing dates.

If the term has passed, the Class Teacher or School Student Registrar will no longer be able to generate the Attendance Roster and will need to seek assistance from Helpdesk through email or phone call to generate Attendance Roster for past terms. The Helpdesk’s contact information can be found in iNEIS™ login page.

The Class Teacher or School Student Registrar can update the Attendance Roster. However, the Class Teacher can only update for the class he/she is in charge of while the School Student Registrar can update for all the classes in the school.

If the term has passed, the Class Teacher will need to seek assistance from the School Registrar to mark the attendance because he/she won’t be able to mark the attendance for past terms.

Scenario 1: ‘No matching values were found’ is displayed upon searching the class.

The School Student Registrar/Class Teacher/Subject Teacher cannot access the class attendance because he/she is not assigned in the Meeting Pattern at Maintain Schedule of Classes. The School Student Registrar/Class Teacher/Subject Teacher will need to seek assistance from the School Timetabling Admin to assign him/her to the classes they are in charge of.

Scenario 2: The Student Attendance Roster section is not visible.

This means the Attendance Roster has not been generated. The School Student Registrar/Class Teacher is always encouraged to generate the Attendance Roster as soon as possible to avoid missing dates.

Please refer to Having trouble with Enrolment Activities? under Student Enrollment > Classes not Generated for further information.

Attendance Roster is where the Class Teacher or School Student Registrar can take or update the student’s attendance while Class Roster is where the School Student Registrar can view the list of students enrolled in a particular class.

Yes, if the Subject Teacher is teaching a specific class, he/she will be able to access the Class Attendance Roster.

Subject Attendance is only applicable for Secondary Schools, Sport School and Sixth Forms, but it is not compulsory to update the Subject Attendance Roster. Schools are however, required to actively update Registration (Year) Attendance Roster.

It is not recommended for Teachers to share their User ID and Password information. Teachers who are not very ICT literate are advised to seek guidance and assistance from users who are familiar with the iNEIS™ instead.

The Class Teacher will still be able to mark the attendance for a particular date at any time as long as the current term is not over yet. However, the Class Teacher is always encouraged to mark the attendance in the morning or before the day is over.

If the term has passed, the Class Teacher will no longer be able to mark the attendance and will need to seek assistance from the School Student Registrar to mark it for him/her.

The Class Teacher is to continue marking the student as late. Students are supposed to submit a filled late slip along with any supporting documents to the Disciplinary officer to justify the reason given for lateness.

Yes, iNEIS™ has taken care of this rule in the Attendance Statistics Calculation process. When the calculations are done this rule will automatically be taken care of.

In order to access the Attendance Roster by Class, the Class Teacher must have the Class Teacher role in iNEIS™ and seek assistance from the School Timetabling Admin to assign him/her as ‘Class Teacher’ in the Meeting Pattern at Maintain Schedule of Classes for the classes he/she is in charge of.

• For duplicated Class Dates, mark the attendance for only one date and remove the other duplicated dates by clicking on the ‘-’ icon for that specific Class Date.

• For missing Class Dates, add the missing Class Dates by clicking on the ‘+’ icon on any of the rows. Please refer to the steps in Add/Remove Class Dates.

The School Student Registrar will need to do Block Enrollment to enroll the students to the class so the students will show up in the Attendance Roster. Please refer to the steps in Enroll/Drop Students to/from Class in Batch.

Scenario 1: Ensure that the Block Enrollment is completed
Once you have ensured that the Block Enrollment is completed, the School Student Registrar can compare the student names in the Attendance Roster against the Class Roster. If the student is still not in the Attendance Roster but is in Class Roster then School Student Registrar need to run the Sync Attendance Records process manually or wait until the end of the day for the process to run automatically.

Scenario 2: Verify the Enrollment Add Date
If the problem persists even after the Block Enrollment has been completed then the School Student Registrar needs to check the Enrollment Add Date of the student in the Enrollment page. The Enrollment Add Date of the student should be the exact date when the student is physically present in the school.

Scenario 3: Sync Attendance Records process has not been run yet
If the Class Teacher wants to view the newly added students in the Attendance Roster on the same day as the School Student Registrar has enrolled them, the Class Teacher will need to seek assistance from the School Student Registrar to run the Sync Attendance Records manually or wait until the end of the day for the process to run automatically.

For a student who transferred between schools within iNEIS™, enroll the student in the correct classes and run the Sync Attendance Records process. For a student who is transferring from a school outside of iNEIS™, refer to Manage Upload Student Application and then enroll the student in the correct classes and run the Sync Attendance Records process.

The Class Teacher/School Student Registrar will need to drop the additional students from the class using ‘IENL’ – Wrong Enrollment as the Action Reason and inform the other school where the student belongs to enroll to their school instead.

Drop the student from the wrong class using the Enrollment Request, by selecting ‘Drop’ from the Action dropdown list and select ‘IENL’ – Wrong Enrollment as the Action Reason. Once the student is dropped from the wrong class, enroll the student into the correct class using the Enrollment Request.

1. Go to the Attendance Roster By Class. If attendance has been marked for any dates, take note of it before refreshing the student list (you may use the Print Attendance Roster process to generate the Excel Spreadsheet of the existing attendance markings).

2. Select the date you want to update the student list and verify that the ‘Updated By’ checkbox is unchecked.

3. Click on the ‘Create’ button for that specific date.

4. Once the list has been refreshed, click on the ‘View’ button to re-mark attendance for the updated/correct list of students.

Note: Not all the dropped students will be removed from the Attendance Roster. If they are transferred, withdrawn or deferred students, their status will be indicated on the Attendance Roster. If they are wrongly enrolled, then they will be removed from the Attendance Roster by the end of the day or after the Sync Attendance Process has been manually run.

The students can be removed from the dates they were not in school. Please refer to the steps in Update Attendance Roster for Students who Enrolled in school after term began.

1. Wrong Enrollment (IENL)
   This action reason should be used when a student is wrongly enrolled to a class. Dropping a class with this action reason will remove the student’s name from the Attendance Roster.

2. Student Dropped Class (SDRP)
   This action reason should be used when a student is to be transferred, deferred or absconded in the middle of the term. Dropping a class with this action reason will display the status of the student as either ‘Transferred’, ‘Deferred’ or ‘Absconded’ in the Attendance Roster.

3. Withdrew from Class (WITH)
   This action reason should be used when a student is to be withdrawn or discontinued. Dropping a class with this action reason will display the status of the student as ‘Withdrawn’ or ‘Discontinued’ in the Attendance Roster.

Note: Please wait for a day or manually run the Sync Attendance Process for changes to be reflected in the Attendance Roster.

The reason can still be updated for the students. Please refer to the steps in Update the Wrong Enrolment record of a Student..

The School Student Registrar should do the following steps to re-admit the student:

1. Update the Student Program/Plan to insert ‘RADM’ – Readmit record (The effective date of the ‘RADM’ record must be on the actual day of the student comes back).

2. Term Activate the student.

3. Enroll the student into the class(es) of the term.

4. Run the Sync Attendance Process manually or wait until the end of the day for the process to run automatically for the student to appear in the Attendance Roster.

The School Student Registrar or Class Teacher can view the updated Attendance Statistics. The School Student Registrar can view in the Attendance Stats By Registrar and Class Teacher can view in the Attendance Stats By Teachers.

1. Verify the markings for the student
   Ensure the students have been marked correctly in the Attendance Roster (you may use the Print Attendance Roster process to generate the Excel Spreadsheet of the markings).

2. Run the Attendance Statistics Calculation process manually
   Run the Attendance Statistics Calculation process for the specific class or for the whole school in that Term.

Please refer to the steps in Print Attendance Roster to generate the Excel Spreadsheet and also refer to Run the Attendance Statistics Calculation Process to run the process.

Navigate to Main Menu > Campus Community > Checklists > Person Checklists > Checklist Management - Person.

The Clearance process can be used when students are transferring out of school, withdrawing from school or have successfully completed their studies in school.

The following students are eligible to go through Clearance process:

1. Transfer Students

2. Withdrawal Students

3. Graduating Students

Note: For Transfer and Withdrawal students, the Clearance Checklist will be automatically created once the request form is completed by the School Student Registrar.

The School Admin – Student Clearance can create the Clearance Checklists for the students.

The School Admin – Student Clearance can assign the Teachers/Persons to be in-charge of Clearance Checklist items.

Yes, multiple Teachers/Persons can be in-charge of the same Clearance Checklist Item.

The student will still be assigned to all the Clearance Checklist Items according to his/her Academic Career. If the Clearance Checklist Item is irrelevant to the student, the status should be set to 'Not Applicable'. However, any relevant Clearance Checklist Items can still be updated by the assigned Teachers/Persons in-charge.

If the Clearance Checklist item is not applicable to a particular school, the School Student Registrar/School Admin – Student Clearance/Class Teacher of the student can set the irrelevant Clearance Checklist item as ‘Not Applicable’ for all the students.

If the Clearance Checklist item is not applicable for all the schools anymore, the School Student Registrar/School Admin – Student Clearance/Class Teacher will need to seek assistance from Helpdesk to remove the irrelevant Clearance Checklist item. The Helpdesk’s contact information can be found in iNEIS™ login page.

The school may follow the current procedure for students who does not return the items.

The School Admin – Student Clearance or Teachers/Persons in-charge of updating the clearance should put “Wrongly initiated” inside the Comments box in the Checklist Management – Person page.

Both the School Admin – Student Clearance and Class Teacher of the student can generate the Leaving Certificate form. The School Admin – Student Clearance can generate for all the students in the school while Class Teacher can only generate for those who are enrolled to his/her class.

Check the details of the ‘No Success’ process and view the .log file. If it contains a message indicating ‘Error changing value. {MOE_CL_CHKLST_CI.CHECKLIST_CD}’ then School Admin – Student Clearance will need to seek assistance from Helpdesk through email or phone call to give access to the 3C Group Security. The Helpdesk’s contact information can be found in iNEIS™ login page.

Check the details of the ‘No Success’ process and view the .stdout file. If it contains a message indicating ‘All Processing Suspended’, then the School Admin – Student Clearance will need to seek assistance from Helpdesk through email or phone call to delete any ‘No Success’ processes. If the problem persists then the School Admin – Student Clearance will need to create a new Run Control ID. The Helpdesk’s contact information can be found in iNEIS™ login page.

The School Admin – Student Clearance should verify that all the Clearance Checklist items are assigned correctly according to the Academic Career in the Checklist Items In-Charge page. Please refer to Clearance Checklist Items in iNEIS™ Online Help under List of Codes.

1. Create/run the Clearance Checklist for students. Please refer to the steps in Create the Clearance Checklist for Students.

2. Update the status of the Clearance Checklist items. Please refer to the steps in Update status of the Clearance Checklist Items.

3. Run the Graduating Students process. Please refer to the steps in Update the Student Records for Graduating Students.

4. Verify the Student Program/Plan. Please refer to the steps in View updated Student Program/Plan records.

5. Verify the Student Certificate. Please refer to the steps in View Student Certificate records.

(Repeat steps 3 to 5 for CCA career)

The Graduation Students process will automatically insert a ‘COMP’ – Completion of Program record in the Student Program/Plan and certificate will be awarded in Student’s Certificate. The School Admin – Student Clearance or School Student Registrar can verify by following the steps below:

Step 1: Verify the Student Program/Plan

1. Go to Student Program/Plan and enter the Student ID in the Find an Existing Value tab.

2. Select the ‘Include History’ checkbox and search for the student records.

3. In Student Program tab, ensure the ‘COMP’ – Completion of Program record has been automatically inserted in the first row.

Step 2: Verify the Student Certificate

1. Go to Student Certificate and enter the Student ID.

2. In Certificate tab, ensure that the certificate has been automatically awarded.

Please refer the steps in View Updated Student Program/Plan and View Student Certificate.

The School Student Registrar or Class Teacher of the student is to verify if the student’s name was filled in correctly. Please refer to the steps in Maintain Student Name.

This indicates that the Graduation Students process has been run with the incorrect setup. Hence, the School Admin – Student Clearance will need to reverse the Graduation Students process by following the steps below and re-run the Graduation Students process with the correct setup:

Step 1: Delete the automated ‘DATA’ – Data Change record

1. Go to Student Program/Plan and enter the Student ID in the Find an Existing Value tab.

2. Select the ‘Correct History’ checkbox and search for the student records.

3. In Student Program tab, click on the ‘-’ icon to delete the record with Program Action ‘DATA’ – Data Change.

4. Save the Student Program/Plan.

(Repeat all the steps for CCA career)

Step 2: Run the Graduation Students process again with the correct setup

(Repeat the step for CCA Career)

Please refer to the steps in Update the Student Records for Graduating Students.

The School Admin – Student Clearance will need to reverse the Graduation Students process by following the steps below:

Step 1: Delete the Student’s Certificate

1. Go to Student Certificates and enter the Student ID.

2. In Certificate tab, click on '-' icon to delete the Student’s Certificate.

3. Save the Student Certificates.

(Repeat all the steps for CCA career)

Step #2: Delete the automated ‘COMP’ – Completion of Program record

1. Go to Student Program/Plan and enter the Student ID in the Find an Existing Value tab

2. Select the ‘Correct History’ checkbox and search for the student records.

3. In Student Program tab, click on the ‘-’ icon to delete the record with Program Action ‘COMP’ – Completion of Program.

4. Save the Student Program/Plan.

(Repeat all the steps for CCA career)

The user can still proceed with their subsequent activities without completing the Clearance Checklist items. However, it is advisable to complete the Clearance Checklist items before proceeding.

You will need to make sure you have the School CCA Head role (MOE_SCHL_CCA_HEAD) in order to have access to the page. Please inform Helpdesk to assign the role to you.

The template can be download at online help: Upload CCA Schedule. Detailed instructions are also available to be downloaded on the same page.

Verify if the teacher(s) is transferred/uploaded into your school by generating the MOE_TT_CCA_TCH report. If the teacher is present in the MOE_TT_CCA_TCH report, download it in excel format and use it to fill in the CSV template. If the teacher(s) is not present, please contact Helpdesk to perform the Transfer/Upload request.

For inquiry regarding code for new CCA, please contact Department of Co-Curriculum to request for the CCA to be included in iNEIS™.

Verify if the facilities information is setup in iNEIS™ by generating the MOE_TT_CCA_FAC report. If the facility is present in the report, download it in excel format and use it to fill in the CSV template. If the facility is not present, the School CCA Head will need to inform the School Timetabling Admin so they can create the new Facilities in iNEIS™. Refer to topic: Setup Facility Table.

1. In the CSV template:

   • Verify if the School CCA Head has not added any teachers that is not present in iNEIS™ manually in the CSV template.

   • Verify if the School CCA Head has not added any Facilities that is not present in iNEIS™ manually in the CSV template.

   • Verify the Class Section column to ensure that there is no more than 4 characters present.

   • Verify the Date column to ensure that the data format captured in the CSV template must be in DD/MM/YYYY.

   • Verify the Start Time and End Time columns to ensure that the time are captured in 24 hour format: HH:MM.

   • Verify if the School CCA Head has set the delimiter/separator to ‘;’ semicolon.

   • Verify if the School CCA Head has saved the file in the correct .CSV format.

2. In iNEIS™:

   • Verify if the School CCA Head has uploaded the template in the correct .CSV format instead of the .XLS format.

   • Verify if the School CCA Head has entered the correct CCA Career (CCA1 for Primary level, CCA3 for Secondary level and CCA5 for Sixth Form level) based on the timetable uploaded.

   • Verify if the School CCA Head has ticked the Upload Full Term Data checkbox.

The answer is yes, but you can only generate for future dates not the past sessions.

CCA Schedule are uploaded term by term. If there are any changes within a term, make sure you specify the start date and end date period that you wish to change. Bear in mind, past session shall not be changed.

It’s likely that the student have not been term activated. For more info on how to term activate student for CCA, please refer to CCA online help, Topic: 'Activate student in CCA term'.

You will need to drop the students from the CCA. Steps to drop students can be found in Manage Co-Curricular Activities > Register Students under CCA Activity > Enroll Students under CCA Clubs (Individual) > Drop Student from CCA.

If you faced any enrolment issues, you can request assistance from your School's School Student Registrar or iNEIS™ Helpdesk. To resolve the issues on your own, please refer to the Resolving Class Enrolment Issues for further information on what type of problem you are facing as well as how to solve them.

Please be reminded that the Enrolment process for both CCA subjects and Academic Subjects are the same.

Group Post can be used to post payments into iNEIS™ similar to the posting Ad Hoc Charges. Refer to the Online Help topic Manage Collections > Manage Counter Payments for more details.

Receipt Number must be entered in the Reference Number field and Cheque Number must be entered in the Check Number field. Check Number field only appears when a Cheque Payment Item Type is selected. Refer to Online Help topic Manage Collections > Manage Counter Payments for more details.

All groups created can be found on the Create Group Data Entries page. This is the same page that is used to create new groups.

All financial transactions (fees and payments) can be reviewed using the Customer Account Page. This page is found at: Home > Student Financials > Customer Account.

No, it only covers textbook used by student. Library books are covered by VILIS system.

The list shown in the lookup for Existing Material are list of books available with CDD.

In case after adding, they found out that they actually have stock or that it is not required, then they may remove the book with the '-' button.

Schools will still have to record the details into iNEIS™.

Navigate to Main Menu > Records and Enrollment > Student Movement > Student Deferment > Deferment/LOA Request.

A Student Deferment is when a student is requesting to take leave from school for a specified period of time.

This is the list of acceptable reasons for Student Deferment:

1. “Ibu-Bapa / Penjaga ditugaskan ke Luar Negara” – Over-seas posting of parents
   

2. “Masalah Kesihatan” – Health Reasons
   

3. “Melaksanakan Haji” – Religious Pilgrimage
   

4. “Lain-lain hal” – Others
   

The School Student Registrar or Class Teacher of the student can raise a Deferment Request form.

The Principal or Deputy Principal can approve or reject a Deferment Request Form. Alternatively the Principal or Deputy Principal may route the request form to the Department of Schools and Unit Hal Ehwal Pelajar for further review. Once routed, the Department of Schools and Unit Hal Ehwal Pelajar can approve or reject the request form.

1. School Student Registrar or Class Teacher to fill in and submit the Deferment Request form.
   

2. Principal or Deputy Principal to approve or reject the Deferment Request form.

Note: The Principal or Deputy Principal may route the Deferment Request form to the Department of Schools and Unit Hal Ehwal Pelajar for approval or rejection (This step is only applicable if the Principal/Deputy Principal is unable to process the request).


3. After the Deferment Request form has been approved, the School Student Registrar or Class Teacher is to complete it.
   

4. School Student Registrar to update the Student Records by following the steps below for different scenarios:
   

Scenario 1: Defer for less than a month

1. Update the Student Program/Plan by inserting a ‘LEAV’ – Leave of Absence record.

(Repeat step for CCA career.)

Scenario 2: Defer for a month or more

1. Drop the student from the class(es) in the Term which the student is deferring from (if necessary) and update the Student Block by removing the student from the list.

2. Update the Student Progam/Plan by inserting a ‘LEAV’ – Leave of Absence record.

(Repeat all the steps for CCA career.)

Scenario 3: Return after the current Term or Academic Year ends

1. Drop the student from the class(es) in the Term which the student is deferring from (if necessary) and update the Student Block by removing the student from the list.

2. Term Withdraw the student (if necessary). (Once the student is Term Withdrawn, the Automatic Tuition Calculation process must be run).

3. Update the Student Program/Plan by inserting a ‘LEAV’ – Leave of Absence record.

(Repeat all the steps for CCA career.)

Yes, the School Student Registrar should remove the student from the Student Block after dropping the class enrollment.

The Deferment Request form can still be cancelled if it hasn’t been completed. The School Student Registrar and Principal/Deputy Principal (School Approver) should refer to the steps below for different scenarios:
Scenario 1: Deferment Request Form has been saved

1. School Student Registrar to submit the Deferment Request Form.
   

2. Principal/Deputy Principal to reject the Deferment Request Form.

Note:The remarks/comments section is mandatory every time the School Approver rejects the form.


3. School Student Registrar to cancel the Deferment Request Form.
   

Scenario 2: Deferment Request Form has been submitted

1. Principal/Deputy Principal to reject the Deferment Request Form.

Note: The remarks/comments section is mandatory every time the School Approver rejects the form.

2. School Student Registrar to cancel the Deferment Request Form.

Scenario 3: Deferment Request Form has been approved/rejected

1. School Student Registrar to cancel the Deferment Request Form.

The School Student Registrar needs to verify if the student is still active in the school by searching the student records in the Student Program/Plan.

The newly appointed School Student Registrar may not be assigned as the ‘Registrar’ in the Instructor/Advisor table page yet. Therefore, the School Student Registrar will need to seek assistance from Helpdesk through email or phone call to assign the School Student Registrar as the ‘Registrar’. The Helpdesk’s contact information can be found in iNEIS™ login page.

An Email notification will be sent out from iNEIS™ to the School Student Registrar or Class Teacher once the Deferment Request Form has been Approved or Rejected.

An Email notification will be sent out from iNEIS™ to the School Approver (Principal or Deputy Principal) once the Deferment Request Form is submitted.

Ensure that the School Approver is not assigned to with both requestor (MOE_DF_REQUESTR) and approver (MOE_DF_APPROVER) roles as he/she should only have the approver (MOE_DF_APPROVER) role. To remove the irrelevant role, kindly seek assistance from Heldpesk through email or phone call. The Helpdesk’s contact information can be found in iNEIS™ login page.

The School Approver might not be included in the Setup Approver page. If the School Approver has not been added, kindly seek assistance from the School Student Registrar to add him/her in the Setup Approver’s page. Please refer to the steps in Update the List of Approvers.

• If the student is still coming back to school with an expected date of return then he/she should be deferred. Please refer to the steps in “How to defer a student in iNEIS™?” in iNEIS™ FAQ under Manage Deferment.

• If the student is not coming back to school anymore and is OVER 18 years old then he/she should be withdrawn. Please refer to the steps in “How to withdraw a student in iNEIS™?” in iNEIS™ FAQ under Manage Withdrawal.

If an extension is required, the School Student Registrar or Class Teacher is to submit a new Deferment Request form and enter all the required information in the request form. Please refer to the steps in Save/Submit an Extension for a Deferment/LOA Request.

1. School Student Registrar to update the Student Program/Plan by inserting a ‘RLOA’ – Return from Leave of Absence record.

2. School Student Registrar to Term Activate the student.(This step is only applicable for students who are coming back after the Term/Academic Year ends).

3. School Student Registrar to enroll the student into the class(es).

(Repeat all the steps for CCA career)

The School Student Registrar should contact the parents/guardian of the student and follow the steps below for different scenarios:

Scenario 1: Student is returning at a later date

School Student Registrar to extend the Deferment period of the student. Please refer to the steps in “How to request an extension for an existing Deferment Request Form (if required)?” in iNEIS™ FAQ under Manage Deferment.

Scenario 2: Student did not return from Leave of Absence

School Student Registrar should discontinue the student by following the steps below:

1. Drop the student from the class(es) in the Term (if they have not been dropped) and update the Student Block.

2. Term Withdraw the student. (Once the student is Term Withdrawn, the Automatic Tuition Calculation process must be run).

3. Update the Student Program/Plan by inserting a ‘DISC’ – Discontinuation record. (Repeat all the steps for CCA career).

1. School Student Registrar is to update the Student Program/Plan by inserting a ‘RADM’ – Re-admit record (The effective date of the ‘RADM’ record must be on the actual day the student comes back).
   

2. School Student Registrar to Term Activate the student.
   

3. School Student Registrar to enroll the student into the correct class(es).
   (Repeat all the steps for CCA career)

The School Student Registrar should reverse the process by removing the Leave of Absence record. Below are the steps for different scenarios:
Scenario 1 – The student was withdrawn in Term History

1. Go to Term History and enter the Student ID.
   

2. Go to Term Withdrawal tab and ensure you are in the Term which student was withdrawn from.
   

3. Select the ‘Empty’ option under Withdrawal\Cancel drop down list to cancel.
   

4. Save the Term History.
   

Scenario 2 – The ‘LEAV’ – Leave of Absence record was inserted in the Student Program/Plan

1. Go to Student Program/Plan and enter the Student ID in the Find an Existing Value tab.
   

2. Select the ‘Correct History’ checkbox and then search for the student records.
   

3. In Student Program tab, click on '-' icon to delete the record with Program Action ‘LEAV’ – Leave of Absence.
   

4. Save the Student Program/Plan.
   

There are two ways of posting fees for the students: Automatic Tuition Calculation and Manual Ad-hoc Calculation. Automatic Tuition Calculation: Run automatically at the end of the day. Calculates and posts: School Fees, School Fund, Hostel Fee, Transport Fee and Exam Fee Manual Ad-hoc Calculation: Used for all fees not posted by the Automatic Tuition Calculation process. For e.g. PE T-Shirt, CCA Fund, Name Tag, etc. School teachers create a group with all the relevant charges. This group then needs to be approved by the School Principal. Once the group has been approved, School teachers can post the group to post charges to the student’s account.

All financial transactions (fees and payments) can be reviewed using the Customer Account Page. This page is found at: Home > Student Financials > Customer Account.

Refer to the List of Codes: Item Type.

Rerunning the Automatic Tuition Calculation process adjusts the student’s fees automatically when there is a change in student’s data like citizenship. The Automatic Tuition Calculation process is scheduled to run daily at 7PM which means that all changes in fees will only be reflected the end day. However, if you urgently need to update a student’s fees, you can trigger the automatic tuition calculation process for individual students. Refer to Online Help topic: Manage Invoice (Billing) > Automatic Tuition Calculation > Tuition Calculation for Individual Students for more details.

Check the following pages. If you do not have access to some of the pages, check with your Registrar:

• Master Fee Setup: Ensure amount has been setup for that particular fee type and student type for my school.
• Student Status: Ensure that the student is active before the first of that month in the Student Program/ Plan Stack.
• Citizenship: Ensure that the student’s citizenship has been entered for country Brunei.
• Siblings: Ensure that the student’s sibling number is captured correctly in the family details pages.
• Ensure that the student has an active Transport and Hostel Allowance within that period (for hostel and transport fee only.)

Please refer to this PDF: Factors Affecting Tuition Fee Calculation.pdf for more information.

Verify that the fee amount setup on the Master Fee Setup page is correct for that fee type. Ensure that the student data like Citizenship, Siblings, Program and Plan are correct. If you are still not able to determine what is wrong with the fees, please contact +673-2230635 or drop us an e-mail at ineis@moe.gov.bn.

Do remember that you should not reverse charges posted by the Tuition Calculation process manually. The process will place those charges back the next time it runs.

Please refer to this PDF: Factors Affecting Tuition Fee Calculation.pdf for more information.

Instead of posting a payment for these students, post a fee waiver using the manual posting process. Ensure that you select the Item Type as Fee Waiver (Item Type Code = Waiver). Refer to the online help topics: Manage Collection > Manage Counter Payments for more details on how to enter the payments.

Refer to the List of Codes: Item Type.

To reverse charges posted manually, reverse the charge and post it again. You can choose to reverse the entire group and post it again or you can reverse charges for one or two students in the group. Do note that a group is considered posted only after you run the Post Transactions process. If you have not yet posted the group, you can make changes directly in the group. You do not need to do any reversals at that point. Refer to online help topic: Manage Invoice (Billing) > Reverse Posted Group and Manage Invoice (Billing) > Adjust Fees Manually for more details. Do note that a group is considered posted only after.

Yes. You can make changes to the group as long as it has not been posted (you have not run the post transactions process). Any updates will go for an approval again before they can be posted. To adjust any fees after you have run the post transactions process, refer to the question above.

Refer to the Online Help, navigate to Mange Student Admission > Receive and Manage Applications & Offers > Manage Upload Student Application. Go to section "Upload Student Application Details".

There are two places where Student Data Template can be downloaded:

1. Refer to the Online Help, navigate to Mange Student Admission > Receive and Manage Applications & Offers > Manage Upload Student Application. Go to section Click "Downlod Student Data Template."

2. Refer to the Portal, under Resources > Data Loading. Look for "Download Student Data Template".

The compulsory fields are Name, Gender, DOB, Birth Certificate No, Citizenship, Program, Plan, and Campus. But it is best to fill in as much as possible because details are required by Department of Planning.

1. Check if another student might be using their IC No/Birth Certificate No. To get this information, user can refer to Online Help Desk Support Team to find out which school the student(s) belongs to.

2. Check if student has already been uploaded to another school from the Online Help Desk Support Team. The student might not be transferred to the correct school or still at the previous school.

Click here to download student data template and fill the students’ details in respective fields. Then, refer to Manage Upload Student Application for further instructions.

Admit Term is the term as of when student was uploaded into iNEIS™. Admit Term will be changed only when a Student’s Academic Program changes.

Student’s admit term should be the term student attended the school. For e.g. if a student attends school on 2 February 2015 which falls in term 1510 then student should be uploaded in term 1510.

Information that need to be verified are Student details in Maintain Application page, Student name in the Names page, Student Program/Plan. But also check the rest of the info such as citizenship, ethnicity, and so on. The steps can be found in the Online Help, navigate to Mange Student Admission > Verify and Evaluate Applicants Information > Verify Applicants Information.

There are two ways to Term Activate Student:

1. Term Activate Student Individually
2. Term Activate Student in Batch

The steps can be found in the Online Help, navigate the Manage Student Admission > Register Applicants > Term Activate Student Individually.

At the beginning of every term before doing Enrollment.

There are two ways to enroll student:

1. Enroll Student to Class Individually
   Steps can be found in the Online Help, navigate to Manage Student Admission > Register Applicants > Enroll/Drop Student to/from Class Individually. Go to section “Enroll Student to Class”.

2. Enroll Student to Class in Batch
   Steps can be found in the Online Help, navigate to Manage Student Admission > Register Applicants > Enroll/Drop Student to/from Class in Batch. Go to section “Create Student Block”, “Create Class Block”, and “Merge Block Enrollment”.

Student is not uploaded into the respective career. For example, in the previous year student is in Preschool career and in the current year student is in Primary career. This student need to be uploaded into iNEIS™ as Primary career so that the primary school can enroll them to the correct career.

The query is MOE_ENRL_STATUS.

Go to the merging details of the student and find what the error is. The error message can be found at the bottom of the page. The error explanation can be found in the Online Help FAQ > Resolving Class Enrolment Issues. Go to the section “Encounter Error when merging student block and class block”.

There are two ways to drop student:

1. Drop Student to Class Individually
   Steps can be found in the Online Help, navigate to Manage Student Admission > Register Applicants > Enroll/Drop Student to/from Class Individually. Go to section “Drop Student to Class”.

2. Drop Student to Class in Batch
   Steps can be found in the Online Help, navigate to Manage Student Admission > Register Applicants > Enroll/Drop Student to/from Class in Batch. Go to section “Drop Class Block”, “Merge Block Enrollment (Drop)”, and “Update Student Block”.

He/she may go to the iNEIS™ Online Help page, under the List of Codes they would be able to find the Allowance Types page.

Student Welfare Officer may use the magnifying glass icon to search for specific student using the Birth Certificate ID, National ID, Last Name or First Name.

Student Welfare Officer should contact his/her school’s administrator to update the student’s details. The page can be accessed under Campus Community.

Contact the school administrator to update the details under Campus Community. Should the parents have deceased, then the Date of Death should be filled in.

The Approvals tab records the application’s approval statuses of the student’s Application, Disbursement and Termination. It also records the time and date of the approved statuses.

The Student Welfare Officer should be able to amend the application as long as the Application has not been approved. If that is the case then, he/she has to individually terminate the application first and start again.

The School Principal is the one to approve the application.

SWO should first notify the Principal that the approval application has been sent. When the Principal is logged in to iNEIS™, he/she should go to the Worklist page. This is where all pending applications are stored and they are labeled with proper naming convention under the Link column. The gridbox should also identify who and when the approval process is sent. The Principal should then click on the link to open up the page to be approved or denied.

Allowance Disbursement (Menu > Student Financials > Student Allowances > Allowance Disbursement) is where the SWO runs the disbursement process. The outcome of this process should populate which students are selected for allowance disbursement. This list can be found under the Log file of the process.

Allowance Disbursement Amount (Menu > Student Financials > Student Allowances > Allowance Disbursement Amount) uses the Batch ID generated from the Allowance Disbursement process to create a list of the selected students. This list is to be sent to the School Principal for approval.

Student Allowance Disbursement (Menu > Student Financials > Student Allowances > Student Allowance Disbursement) generates a list of disbursement statuses for a particular student. This enables the SWO to check the status of the disbursement process, the allowance amount, the allowance type and in which month to be disbursed.

Yes it can. But it would be better to create another Run Control ID.

They can trace the steps in the iNEIS™ Online Help page under the Manage Student Allowances module.

The required fields are always labelled with asterisk (*) and the system will notify the SWO when he/she tries to save the page without entering the required fields.

The SWO should notify the Principal once the application is ready to be approved. The system will automatically send the application to the Principal Worklist page after the disbursement application is submitted by the SWO.

Yes. List of disbursed allowance for a specific student can be found by running the Student Allowance Disbursement process (Menu > Student Financials > Student Allowances > Student Allowance Disbursement).

These are the steps involved:

1. Go to Allowance Application page and enter the Student ID and Application ID in the fields accordingly.

2. Under the Application Status, choose ‘Request for Termination’ from the drop-down menu.

3. Enter the reason for terminating the application under the Reason for Termination field.

4. Save the page and the application will be routed for approval by the Principal.

5. The Principal approves the terminate request.

6. The status in Allowance Application should be changed.

These are steps involved:

1. Go to the Terminate Allowance process page.

2. Enter any value in the Run Control ID field.

3. Enter all the required fields in the Terminate Allowance page.

4. Run the process.

5. Check the log file of the process.

6. There should be a list of students to be terminated at the bottom of the log page.

Allowance Termination Request (Menu > Student Financials > Student Allowances > Allowance Termination Request) is a page caters to record the status of a single student’s termination request. This page should appear in the Principal Worklist where he/she approves or denies the termination request.

Terminate Allowance (Menu > Student Financials > Student Allowances > Terminate Allowance) is used to run the termination process for the whole school in a batch.

Terminate Allowance for a batch of students does not require approval by the School Principal. Terminating an individual application requires an approval.

There are two (2) types of reports that can be automatically generated under Manage Student Allowances module; Application Reports and Allowance Payment Reports.

SWO should navigate to Query Viewer page i.e. Menu > Reporting Tools > Query Viewer.

To create Application Reports, the query name should be "MOE_ALLOWANCE_APPLICATIONS" and to create Allowance Payment report, the query name to be used is "MOE_ALLOWANCE_PAYMENT".

Yes the SWO is able to make changes as long as the report is first saved as Excel Spreadsheet. Then the amendment can be made in the Excel page.

Only School User of Class teacher, discipline teacher and school Principal can issue Incident log. In a case where subject teacher caught a student with disciplinary offence, they have to report to the Class teacher so that only they can create log the file.

Only School Principal can escalate disciplinary cases to HEP.

User need to create multiple incident log as each incident log created has a unique reference number for each case.

The user should inform HEP so that the would suggest which type of offence can be use to log the cases. If necessary, HEP will setup new offence.

In Manage Student Pass Module, UPB refer to "Unit Pengakuan Belajar". Its a department in MOE that involve with most of the student pass process.

SAB is also know as "Surat Akuan Belajar" . Its a letter that is given by UPB to acknowledge that the student is eligible to study at the school. SAB are usually given in a set of 4 different colour to the applicants. The four colour are:

• Pink: This copy should be given to immigration

• Yellow: This copy should be given to department of school(UPB)

• Green: This copy should be given to school

• White: This copy should be given to applicant(parent/guardian)

Parents or Students can obtain this form via MOE website by clicking here or from school and UPB office.

Student Progression is promoting a student from one level to the next level. For e.g. Year 1 to 2, Year 7 to 8, etc.

• Student Progression is the promotion of students from one level to the next without changing the program. Eg. From Year 1 to 2, Year 7 to 8, etc.
• Track Allocation, also known as Streaming, is the promotion of students from one level to the next with changes to the students’ program. Eg. From SCCCRYR8 to SCGESYR9, SCITUY11 to SAPEDITU, etc.
• Progress SAPYR9 is the promotion of students from SCSAPYR9 to SCSAP Year 10 programs.

Track Allocation is also known as Streaming. This is used to progress Year 8 students to Year 9 whereby student's program can be General Education Art(GEA), General Education Science(GES), General Education Express(GEE), Applied Education Program(AEP) or Special Applied Program(SAP).

Students' attendance percentage have to be more than 85% for them to progress. However, if student’s attendance percentage is below 85%, registrar have the option to manually progress the students.

Registrar should only progress students' at the end of the year which is the final term at the end of the academic year.

This will affect the attendance statistics of the student. Attendance might fall below 85% which will lead to student not being progress. Hence student will have to be manually progressed.

Refer to topic Generate Student List based on Track Eligibility

Teacher can refer to the picture sample.

If student’s academic program/plan has been entered wrongly, all students’ in the file will not be successfully uploaded into the system. Log file page will indicate the student with the wrong details.

Click Include History button and repeat the steps to progress student manually.

This promotion is not done by using Manage Student Progression. Registrar should fill in the Student Data Template with the students’ data. As student already exist in system, only minimal data is required such as the Name, Gender, Date of Birth, Birth Certificate No., Academic Career, Academic Program, Academic Plan and Campus. Then School Admin - Student Clearance should graduate the preschool students. Refer to Update the Student Records for Graduating Students

Registrar should put separate record to progress student and transfer record. Hence the student will have 2 different record.

The students’ Student Program/Plan page will have the same progression record twice.

The instructions can be downloaded here.

To add new teachers into Edval, you will need to re-download the List of Teachers report (MOE_INT_TT_TCH) from iNEIS™ by navigating to Reporting Tools > Query > Query Viewer. Check whether the report contain the new teacher's name and ID. If it does not exist, you will need to request iNEIS™ Helpdesk at +673-2230635 or drop them an e-mail at ineis@moe.gov.bn to transfer or upload the teacher first.

If the teacher's name exist in the List of the Teachers report (MOE_TT_INT_TCH), open your ETZ file in the Edval software and navigate to File > Sync with System > Sync Now > Import

Please note that the files will need to be imported in the following order: SUB > TCH > FAC

If it does not exist, you will need to request from iNEIS™ Helpdesk at +673-2230635 or drop them an e-mail at ineis@moe.gov.bn.

Navigate to File > Grid Structure. In the Grid Structure page, the time can be changed by selecting the period and entering the desired time to allocate for the period in the first column.

If the time is changed in the first column, the changes will be automatically applied to the entire days in the week.

In Edval, a teacher is only restricted to be part of one faculty. Faculty does not represent the subject the teacher will teach. It represents the department the teacher is in. Adding a teacher to a faculty will automatically remove them from their previous faculty because teachers can only be in one faculty.

To view each individual teacher's personal timetable, navigate to Teachers > Timetables. Select the teacher from the drop down list to view that teacher's personal timetable.

Navigate to Teachers > Subject Teachers. In this page, you can assign teachers to the subjects they teach. For e.g. if SITI is a subject teacher for English Language and Mathematics, you will need to add her to the English Language and Mathematics subject set by clicking on the empty cell and selecting her code from the pop-up window.

It is very important to add the teachers to the correct subjects as the auto-generation process will assign classes to the teachers based on the information stated here if no information has been specified under Classes > Class Data > TeacherPref column.

To allocate teachers to Classes manually, navigate to Teachers > Staff Allocations. In this page, you will need to drag the class(es) and drop them to the teachers who will be teaching that class(es).

To allocate teachers to Classes automatically, you will need to ensure you have entered correct data in the Subject Teachers page as well as who is teacher teaching the class under Classes > Class Data > TeacherPref column. If you have already done so, you can auto-assign the teachers to the correct classes by clicking Teachers > Auto-Staff.

Important Note: Running Auto-Staff after generating the timetable will clear off your timetable. Please use the manual way of allocating teachers to classes if there are any changes required to be made after the timetable is created.

You can either press the 'Insert' button on the keyboard or scroll to the bottom of the page and enter the new class in the empty row.

Navigate to Classes > Class Data and click on More > CS Course Data. The list found under CS Course Data contains all the subject codes that exist under your school in iNEIS™.

It's because the Faculty has not been created yet. Faculty can be created under the Teachers > Faculty Data page.

Spread explains the pattern of periods and is where period placements can be assigned for a class. The types of spread are:

• NoDouble : Gives single period.

• Double : Gives exactly one double period. If there are more than 2 periods defined for the class, the rest will appear as singles.

• AllDoubles : Gives double periods to every 2 periods defined.

• Triple : Gives triple periods continuously.

• Quadruple : Gives four periods continuously.

• Anything : Gives random period placements with a combination of singles, doubles, triples or quadruples wherever fitted.

• ([number], [number]) : Gives the exact number of period placements defined in the bracket. For e.g. there are a total of 5 periods of Bahasa Melayu and it's split between 3 periods one day and 2 periods on another day so the syntax will be (3,2). There can be up to 5 numbers in the bracket.

#Per : Defines the number of periods per week for a particular class. For e.g., Bahasa Melayu Year 1A is specified to have 10 periods in one week. Teachers then need to enter '10' under the #Per column.

Period : Defines specifically which period the class is taking place on. This is particularly used for Registration Classes, CCA and Program Khas since the school knows which period the class is fixed on a weekly basis.

School Timetabling Admin can create and maintain timetabling information in iNEIS™.

Teacher ID-related Issues:

• Timetablers mistyped the Teacher ID when entering new teachers into Edval.

• Timetablers scheduled in subject teachers who are not yet transferred/added into their school in iNEIS™:

  • These teachers do not have an ID.

  • Ensure that the Teacher Data list in Edval is the same as the teacher list generated by the MOE_TT_INT_TCH query to minimize the error.

  • In the meantime, Timetablers have to temporary assign the classes to another teacher who has an ID in Edval and is currently in their school.

• Effective Date of Teachers in Instructor/Advisor Table is not set to/before term start date.

• Acad Org and the Campus details of the teacher in the Instructor/Advisor Table is not set to the new school they are transferred/added to.

Facility ID-related Issues:

• Facility ID does not exist because Timetablers added additional rooms on their own in Edval without adding it in iNEIS™ first. To add a new facility into iNEIS™, refer to the Online Help section Setup Facility Table.

• Facility ID exists but result in error because the Effective Date of the added facility is not set to/before term start date.

Subject & Class-related Issues:

• Upload is successful but some subjects or classes are missing. The source of the issue includes:

  • Timetablers did not specify subject code for the class. Please take note that Edval will not export any classes that do not have a subject code.

  • Timetablers did not assign teachers to the class. If the teacher is not assigned, Edval will not export any classes that do not have teachers assign to the classes.

  • Timetablers did not assign rooms to the class. If the room is not assigned, Edval will not export any classes that do not have rooms assign to the classes.

  • Timetablers assign the teachers who do not have a Teacher ID. Edval will not export any classes with teachers that do not have a Teacher ID.

  • Timetablers assign the rooms which do not have a Facility ID. Edval will not export any classes with rooms that do not have a Facility ID.

• Class Upload Error exists when the Class Code in Edval exceeds more than 4 characters. For example, 5MAT_A. The Year in addition to the characters after the underscore must not exceed more than 4 characters. In this example’s case, only 2 characters are used. When exported out of Edval, it will be 5A.

Upload-related Issues:

• Teacher upload .etz file instead of the exported file (.psv). Only use the .psv file that is exported from Edval during the export process to upload.

• In the Import/Export window in Edval, the Valid From and To field must be populated with the correct Academic Term Start and End date. The Term/Session field must also be populated with the correct Term.

• Acad Career in upload navigation is wrongly specified. Use ‘PRE’ when uploading Pre-school timetable, use PRIM when uploading primary timetable.

If the subject class for the school has not been created on upload, users will need to navigate to Curriculum Management > Schedule of class > Schedule New Course and refer to the topic: Add a Class Section in CS to create the class manually.

MOE_TT_CLS as this report allows the School Timetabling Admin to view the classes information they created in iNEIS™

To verify whether all the classes are successfully uploaded, refer to topic: Verify Class Scheduling

School registrar and HEP teacher will be added to all YEAR classes when the Assign Extra Instructors process is run. This allows the School registrar and HEP teacher to view and modify class attendance.

To delete a Class Section, users will need to navigate to Curriculum Management > Schedule of class > Maintain schedule of class and refer to the topic: Delete a Class Section in CS on instructions on how to delete a class. It is important to note that Class Section can ONLY be deleted if no students have been enrolled to the class before.

If users have already accidentally enrolled students into the wrong class section, user need to drop all enrolled students before cancelling the class section. Refer to topic: Cancel a Class Section in CS on instructions on how to cancel the class.

Please follow the steps below:

1. Navigate to Main menu > Curriculum Management > Schedule of Classes > Maintain Schedule of Classes.

2. In the Find an Existing Value tab, enter the values in the Term, Subject Area and Campus fields.

3. Click on the Search button to obtain the result based on the values you entered.

4. Click on one class in search results.

5. You will be directed to the Basic Data page.

6. In the Class sections, look for the desired class section by clicking the ‘>’ button.

7. Click on the Meetings tab.

8. If there is the class teacher should be changed, in Instructors for Meeting Patterns section, click ‘-‘ button on the class teacher to be removed.

9. Click ‘OK’ on the prompt confirmation message.

10. Click ‘+’ button.

11. Click on the lookup button to search for the new class teacher.

12. Choose the new class teacher.

13. Choose Instructor Role as Class Teacher.

14. Click Save.

• Before assigning attendance roster access, in instructor/advisor table (navigation: Main menu > curriculum management > instructor/advisor information), make sure the teacher is assigned with instructor type of ‘Registrar’ or ‘Student Affair Officer’. Only teachers with these 2 instructor types will be assigned as primary instructors.

• Please refer to Timetable – assign extra instructor (Navigation: Manage School Resources: Scheduling & Timetabling > Manage Class Scheduling > Assign Extra Instructors) for step by step guide on how to run the assign extra instructor process.

Please follow the steps below:

1. Navigate to Main menu > Curriculum Management > Schedule of Classes > Schedule New Course.

2. In the Find an Existing Value tab, enter the values in the Term, Subject Area, Catalog nbr and Campus fields.

3. Click on the Search button to obtain the result based on the values you entered.

4. Click on one subject in search results.

5. You will be directed to the Basic Data page.

6. If there are existing classes setup under the subject, click on ‘+’ button.

7. Click on Session lookup table.

8. Select Session.

9. Specify class section.

10. Click on the Meetings tab.

11. Please refer to Online help: Manage School Resources: Scheduling & Timetabling > Change Class Timetable > Add Class Schedule in CS for detailed steps on assigning rooms, date/time and instructors for a class.

12. Click Save.

Please refer to the following topic for steps on how to delete an existing class: Delete a Class Section in CS.

Please refer to the following topic for steps on how to cancel an existing class: Cancel a Class Section in CS.

Please follow the steps below:

1. Navigate to Main menu > Curriculum Management > Schedule of Classes > Maintain Schedule of Classes

2. In the Find an Existing Value tab, enter the values in the Term, Subject Area, Catalog nbr and Campus fields.

3. Click on the Search button to obtain the result based on the values you entered.

4. Click on one subject in search results.

5. You will be directed to the Basic Data page.

6. Click on Enrolment Cntrl tab.

7. Based on your school case, change requested room capacity and enrolment capacity to a larger number.

8. Click Save.

9. Please proceed with enrolment activities after this change.

To add new facilities, please refer to topic: Setup facility table

Please refer to Online help: Manage School Resources: Scheduling & Timetabling > Setup and Maintain Facilities Information > Manage Building and Facility Table. The steps are under topic: Update facility table.

For new teachers that does not exist in your school's teachers list report yet, please inform Helpdesk to perform the transfer/upload process by contacting iNEIS™ Helpdesk at +673-2230635 or drop them an e-mail at ineis@moe.gov.bn. In the meanwhile, schools can assign a temporary subject / class teacher to the class but please remember to reassign the correct teacher once the new teacher exists in the school's data.

To verify that the NRIC entered in the upload application status csv file tallies with the National ID of that student in the System, do the following:

• Navigate to Campus Community > Personal Information > Add/Update a Person. Enter the Student Empl ID and click on Search. Verify that the National ID data is the same as the IC number in the uploaded csv file. If the National ID field is showing a different IC number, verify the student’s IC number and update the field if required.

Note: If the student has been enrolled in an academic career, Navigate to Campus Community > Personal Information (Student) > Add/Update a Person

• Navigate to Student Financials > Scholarship & Bursaries >Scholarship Application > Edit the IC number field to reflect the same data as above.

If you are still not able to upload, please contact +673-2230635 or drop us an e-mail at ineis@moe.gov.bn.

To verify that the NRIC entered in the upload application status csv file tallies with the National ID of that student in the System, do the following:

• Navigate to Campus Community > Personal Information > Add/Update a Person. Enter the Student Empl ID and click on Search. Verify that the National ID data is the same as the IC number in the uploaded csv file. If the National ID field is showing a different IC number, verify the student’s IC number and update the field if required.

Note: If the student has been enrolled in an academic career, Navigate to Campus Community > Personal Information (Student) > Add/Update a Person

• Navigate to Student Financials > Scholarship & Bursaries >Scholarship Application > Edit the IC number field to reflect the same data as above.

If you are still not able to upload, please contact +673-2230635 or drop us an e-mail at ineis@moe.gov.bn.

Kindly verify that you have done the following steps before running the upload disbursement process for a particular student:

• There must be an existing scholarship disbursement record created for that student scholarship application. To create a new scholarship disbursement record for the student, refer to online help: Scholarship Disbursement
• Ensure that the IC number in the upload csv file is reflecting the same value shown in the National ID field in the Personal Information or Personal Information (Student) navigation. (Refer to FAQ #2)
• In the CSV file, ensure that the details entered tallies with the Application Year and Awarded Scholarship captured in the Scholarship Application Form page.
• The file format must be followed accordingly. Refer to online help: Upload Disbursement Details.

If you are still not able to upload, please contact +673-2230635 or drop us an e-mail at ineis@moe.gov.bn.

Accessing pages are already predetermined based on user’s roles. Kindly verify that you have done the following steps:

• Check if your role allows you to access the page by referring to the description of the roles in the online help: Scholarship System Roles
• If your recent role does not allow you to access the pages that you are supposed to, then contact iNEIS Helpdesk at +673-2230635 or drop us an e-mail at ineis@moe.gov.bn.
• Should there be any changes to your role, contact the Helpdesk to update your role at +673-2230635 or drop us an e-mail at ineis@moe.gov.bn.

Run Control ID stores the information of a process and acts as reference to the process. You can create new or reuse previous ID to run the process.

Kindly ensure your file has been successfully uploaded into the system by checking the log file created before proceeding to the next step:

• The next step after a success upload is reviewing the application from the Scholarship Application page. Please follow the step as shown in the online help: Interface New Application from HECAS under Review created Applications by Upload File.
• Check that the required fields are entered especially for the new applicant who does not have an iNEIS™ ID.

Navigate to the Main Menu > Student Financials > Scholarship and Bursaries > Reports > Rejection Letter. Enter the Academic Institution and the Student ID/IC Number. Once you have changed the Application Status to Rejected in the Scholarship Application Form page, enter values in the Remarks field to add the reason why this Scholarship Applicant is rejected.

Note: User can edit the Rejection Letter if necessary.

Refer to the Online Help: Enter Rejected Scholarship Details for further detailed informations.

They need to create another Scholarship Application Form and choose the Level Applied as Master. Then in the Awarded Scholarship Section table, choose the ‘Upgrade’ option in the Application Type dropdown.

Prepare the Teacher Data Template which can be found in the Portal, under Resources > Data Loading, and look for “Download Teacher Data Template”. Then send it to iNEIS™ email at ineis@moe.gov.bn

Contact the Help Desk Support Team so that they can update the teacher’s record in the iNEIS™ system. School need to provide information such as the teacher’s ID, the teacher’s new school, and when it is effective.

Contact the Help Desk Support Team providing them the teacher’s ID so that further action can be taken.

School Registrar can update the information from the correct navigation in the iNEIS™ system. The steps can be found in the iNEIS™ Online Help under the navigation Mange Teacher and Student Records > Manage Teacher Records.

Contact the Help Desk Support Team by call (+673-2230635) or email providing the information of the teacher so that they can fix the wrong IC number.

Contact the Help Desk Support Team and give them the teacher’s information (teacher IC number and new school) so they can take further action.

School Registrar can update the information from the correct navigation in the system. The steps can be found in the iNEIS™ Online Help under the navigation Mange Teacher and Student Records > Manage Student Records.

School Registrar will need to contact the Help Desk Support Team and inform them which student has more than one ID. Providing the information such as the correct ID of the student and the wrong ID. School Registrar need to make sure only one ID is used to enroll student into classes.

Navigate to Main Menu > Records and Enrollment > Student Movement > Transfer Student > Transfer Student Request.

A Student Transfer is when a student moves from one class to another class in the same school or from one school to another but both schools must be registered in iNEIS™. The Year of Study of the student should be the same with the previous school.

This is the list of acceptable reasons for Student Transfer:

1. "Berpindah ke SR lain" – Transfer to other Primary School
   

2. "Berpindah ke SM dalam kluster" – Transfer to Secondary School inside cluster
   

3. "Berpindah ke SM luar kluster" – Transfer to Secondary School outside cluster
   

4. “Berpindah diantara SM dan Sekolah Sukan” - Transfer between Secondary and Sports School
   

5. "Berpindah ke PTE lain" – Transfer to other 6th Form
   

6. "Berpindah ke kelas lain" – Transfer to another class
   

The School Student Registrar or Class Teacher of the student can raise a Transfer Request form.

The Head of School Student Registrar can approve or reject a Transfer Request Form.

1. Current School Student Registrar or Class Teacher to fill in and submit the Transfer Request form.
   

2. Current Head of School Student Registrar to approve or reject the Transfer Request form.
   

3. After the Transfer Request form has been approved, the Current School Student Registrar is to complete it (Upon clicking on the complete button, the clearance checklist of the student will automatically be created. However, the clearance process will not be assigned for student who is Transferring-out to another Class).
   

4. School Admin – Student Clearance or Teachers/Persons In-charge to update the status of the Clearance Checklist Items for students who are transferring out of the school.
   

5. Current School Student Registrar to update the following Student Records:
   

1. Drop the student from the class(es) in the Term which the student is transferring from (if necessary) and update the Student Block.

2. Update the Student Program/Plan by inserting a ‘DATA’ – Data Change record.

(Repeat steps a & b for CCA career)


6. New School Student Registrar to enroll the student into the correct class(es) in the their school (For Transferring-out to another Class, the Current School Student Registrar is to enroll the student into the new classes).

1. Current School Student Registrar or Class Teacher to fill in and submit the Transfer Request form.
   

Note: The Transfer Request form reason to be used in transferring students between Secondary and Sports School is “Berpindah diantara SM dan Sekolah Sukan” - Transfer between Secondary and Sports School.

2. Current Head of School Student Registrar to approve or reject the Transfer Request form.
   

3. If the Transfer Request form is approved, the Current School Student Registrar needs to complete it (Upon clicking on the complete button, the clearance checklist of the student will automatically be created).
   

4. School Admin – Student Clearance or Teachers/Persons In-charge to update the status of the Clearance Checklist Items for the students who are transferring from the school.
   

5. Current School Student Registrar to update the following Student Records:

1. Drop the student from the class(es) in the Term which the student is transferring from (if necessary) and update the student block.
   

2. Term Withdraw the student (if necessary). (Once the student has been Term Withdrawn, the Automatic Tuition Calculation process must be run.)
   

3. Update the Student Program/Plan by inserting a ‘WADM’ – Withdrawal record.

(Repeat steps a, b & c for CCA career)

6. New School Student Registrar to upload the Student Data in their school.
   

7. New School Student Registrar to enroll the student into the correct class(es) in their school.
   

Yes, the School Student Registrar should remove the student from the Student Block after dropping the class enrollment.

The Transfer Request Form can still be cancelled if it hasn’t been completed. The Current School Student Registrar and Head of School Student Registrar (School Approver) should refer to the steps below for different scenarios:

Scenario 1: Transfer Request Form has been saved

1. Current School Student Registrar to submit the Transfer Request Form.
   

2. Head of School Student Registrar to reject the Transfer Request Form.
   

Note: The remarks/comments section is mandatory every time the School Approver rejects the form.


3. Current School Student Registrar to cancel the Transfer Request Form.
   

Scenario 2: Transfer Request Form has been submitted

1. Head of School Student Registrar to reject the Transfer Request Form.
   

Note: The remarks/comments section is mandatory every time the School Approver rejects the form.


2. Current School Student Registrar to cancel the Transfer Request Form.
   

Scenario 3: Transfer Request Form has been approved/rejected

1. Current School Student Registrar to cancel the Transfer Request Form.

Scenario 4: Transfer Request Form has been completed.

Note: A completed form can no longer be cancelled, therefore the clearance checklist should be remarked.

1. Go to Campus Community > Checklists > Person Checklists > Checklist Management – Person and enter the student ID in Find an Existing Value tab.
   

2. Select the correct Student Clearance Checklist according to the transfer checklist code.

Note: TPRICL for Primary, TSECCL for Secondary, TSXFLC for Sixth Form, TSSCL for Sports School careers.


3. School Student Registrar to remark ‘Wrongly Initiated’ under ‘Transfer Request Number: xxxxxx’ in the Comments section of the correct Clearance Checklist.
   

4. Save the Clearance Checklist.
   

The School Student Registrar needs to verify if the student is still active in the school by searching the student records in the Student Program/Plan.

The newly appointed School Student Registrar may not be assigned as the ‘Registrar’ in the Instructor/Advisor table page yet. Therefore, the School Student Registrar will need to seek assistance from Helpdesk through email or phone call to assign the School Student Registrar as the ‘Registrar’. The Helpdesk’s contact information can be found in iNEIS™ login page.

An Email notification will be sent out from iNEIS™ to the School Student Registrar or Class Teacher once the Transfer Request Form has been Approved or Rejected.

An Email notification will be sent out from iNEIS™ to the School Approver (Head of School Student Registrar) once the Transfer Request Form has been Submitted.

Ensure that the School Approver is not assigned with both requestor (MOE_TF_REQUESTR) and approver (MOE_TF_APPROVER) roles as he/she should only have the approver (MOE_TF_APPROVER) role. To remove the irrelevant role, kindly seek assistance from Helpdesk through email or phone call. The Helpdesk’s contact information can be found in iNEIS™ login page.

The School Approver might not be included in the Setup Approver page. If the School Approver has not been added, kindly seek assistance from the School Student Registrar to add him/her in the Setup Approver page. Please refer to the steps in Update the List of Approvers.

The student should go through the Student Withdrawal process instead of Student Transfer process as the student is leaving the school without completing his/her studies within iNEIS™. Please refer to the steps in Manage Withdrawal.

The student should go through the Student Admission process instead of Student Transfer as the student needs to be registered in iNEIS™. Please refer to the steps in Manage Upload Student Application.

The School Student Registrar should reverse the process by removing the Transfer record.

1. Go to Student Program/Plan and enter the Student ID in the Find an Existing Value tab.

2. Select the 'Correct History' checkbox and then search for the student records.

3. In Student Program tab, click on '-' icon to delete the record with Program Action 'DATA' - Data Change.

4. Save the Student Program/Plan.

Navigate to Main Menu > Records and Enrolment > Student Movement > Student Withdrawals > Withdrawal Request.

A Student Withdrawal is when a student transfer to a Private school or leaves school without a date of return.

This is the list of acceptable reasons for Student Withdrawal:

1. “Ibu-Bapa / Penjaga ditugaskan ke Luar Negara” – Over-seas posting of parents

2. “Berpindah ke Sekolah Swasta” – Transfer to Private school from Govt. School

3. “Masalah Kesihatan” – Health Reasons

4. “Masalah Kesihatan Di bawah umur 18 tahun” - Health Reasons Under 18 Years Old

5. “Balik ke Negeri Asal” – Moving back to Home Country

6. “Berpindah ke Sekolah Ugama” – Transfer to Religious School

7. “Masalah Keluarga” – Family Problems

8. “Masalah Keluarga Di bawah umur 18 tahun” - Family Problems Under 18 Years Old

9. “Meninggal Dunia” – Deceased

10. “Berhenti Sekolah” – Quit School

11. “Berhenti Sekolah Di bawah umur 18 tahun” - Quit School Under 18 Years Old

12. “Lain-lain hal” – Others

The School Student Registrar or Class Teacher of the student can raise a Withdrawal Request form.

The Principal or Deputy Principal can approve or reject a Withdrawal Request Form. Alternatively the Principal or Deputy Principal may route the request form to the Department of Schools and Unit Hal Ehwal Pelajar for further review. Once routed, the Department of Schools and Unit Hal Ehwal Pelajar can approve or reject the request form.

1. School Student Registrar or Class Teacher to fill in and submit the Withdrawal Request form.

2. Principal or Deputy Principal to approve or reject the Withdrawal Request form.

Note: The Principal or Deputy Principal may route the Withdrawal Request form to the Department of Schools and Unit Hal Ehwal Pelajar for approval or rejection (This step is only applicable if the Principal/Deputy Principal is unable to process the request).

3. After the Withdrawal Request form has been approved, the School Student Registrar or Class Teacher is to complete it (Upon clicking on the Complete button, the clearance checklist of the student will automatically be created).

4. School Admin – Student Clearance or Teachers/Persons In-charge to update the status of the Clearance Checklist Items for the withdrawn student.

5. School Student Registrar to update the following Student Records:

   1. Drop the student from the class(es) in the Term which the student is withdrawing from (if necessary) and update the Student Block.

   2. Term Withdraw the student (if necessary). (Once the student has been Term Withdrawn, the Automatic Tuition Calculation process must be run).

   3. Update the Student Program/Plan by inserting a ‘WADM’- Withdrawal record.
      

   (Repeat steps a, b & c for CCA career)

Yes, the School Student Registrar should remove the student from the Student Block after dropping the class enrollment.

The Withdrawal Request Form can still be cancelled if it hasn’t been completed. The School Student Registrar and Principal/Deputy Principal (School Approver) should refer to the steps below for different scenarios:
Scenario 1: Withdrawal Request Form has been saved.

1. School Student Registrar to submit the Withdrawal Request Form.

2. Principal/Deputy Principal to reject the Withdrawal Request Form.

Note: The remarks/comments section is mandatory every time the School Approver rejects the form.

3. School Student Registrar to cancel the Withdrawal Request Form.

Scenario 2: Withdrawal Request Form has been submitted.

1. Principal/Deputy Principal to reject the Withdrawal Request Form.

Note: The remarks/comments section is mandatory every time the School Approver rejects the form.

2. School Student Registrar to cancel the Withdrawal Request Form.

Scenario 3: Withdrawal Request Form has been approved/rejected.

1. School Student Registrar to cancel the Withdrawal Request Form.

Scenario 4: Withdrawal Request Form has been completed.

Note: A completed form can no longer be cancelled, therefore the clearance checklist should be remarked.

1. Go to Campus Community > Checklists > Person Checklists > Checklist Management – Person and enter the student ID in Find an Existing Value tab.

2. Select the correct Student Clearance Checklist according to the withdrawal checklist code.

Note: WPRICL for Primary, WSECCL for Secondary, WSXFLC for Sixth Form, WSSCL for Sports School careers.

3. School Student Registrar to remark ‘Wrongly Initiated’ under ‘Withdrawal Request Number: xxxxxx’ in the Comments section of the correct Clearance Checklist.

4. Save the Clearance Checklist.

The School Student Registrar needs to verify if the student is still active in the school by searching the student records in the Student Program/Plan.

The newly appointed School Student Registrar may not be assigned as ‘Registrar’ in the Instructor/Advisor page yet. Therefore, the School Student Registrar should seek assistance from Helpdesk through email or phone call to be assigned as the ‘Registrar’. The Helpdesk’s contact information can be found in iNEIS™ login page.

An Email notification will be sent out from iNEIS™ to the School Student Registrar or Class Teacher once the Withdrawal Request Form has been Approved or Rejected.

An Email notification will be sent out from iNEIS™ to the School Approver (Principal or Deputy Principal) once the Withdrawal Request Form has been Submitted.

Ensure that the School Approver is not assigned with both requestor (MOE_WD_REQUESTR) and approver (MOE_WD_APPROVER) roles as he/she should only have the approver (MOE_WD_APPROVER) role. To remove the irrelevant role, kindly seek assistance from Helpdesk through email or phone call. The Helpdesk’s contact information can be found in iNEIS™ login page.

The School Approver might not be included in the Setup Approver page. If the School Approver has not been added, kindly seek assistance from the School Student Registrar to add him/her in the Setup Approver page. Please refer to the steps in Update the List of Approvers.

The student should go through the Student Transfer process instead of Student Withdrawal process as the student is transferring to another school within iNEIS™. Please refer to the steps in Manage Transfer Students.

1. School Student Registrar to update the Student Program/Plan by inserting a ‘RADM’ – Readmit record (The effective date of the ‘RADM’ record must be on the actual day the student comes back).

2. School Student Registrar to Term Activate the student.

3. School Student Registrar to enroll the student into the correct class(es).

(Repeat all the steps for CCA career)

The School Student Registrar should reverse the process by removing the Withdrawal record. Below are the steps for different scenarios:
Scenario 1: The student was withdrawn in Term History

1. Go to Term History and enter the Student ID.

2. Go to Term Withdrawal tab and ensure you are in the Term which student was withdrawn from.

3. Select the ‘Empty’ option under Withdrawal\Cancel drop down list to cancel.

4. Save the Term History.

Scenario 2: The ‘WADM’ – Withdrawal record was inserted in the Student Program/Plan

1. Go to Student Program/Plan and enter the Student ID in the Find an Existing Value tab.

2. Select the ‘Correct History’ checkbox and then search for the student records.

3. In Student Program tab, click on '-' icon to delete the record with Program Action ‘WADM’ – Withdrawal.

4. Save the Student Program/Plan.

Yes, the school can withdraw the student. However, the school has to contact the parents/guardian first to get the whereabouts of the student before withdrawing the student in iNEIS™. The School should refer to the steps below for different scenarios:
Scenario 1: The parents/guardian of the student is reachable and able to provide the reason why the student is missing or not attending school:

1. School to perform the Withdrawal process. Please refer to the steps in “How to Withdraw a Student in iNEIS™?” in iNEIS™ FAQ under Manage Withdrawal.

Scenario 2: The parents/guardian of the student is unreachable:

1. School to continue marking the student as ‘Absent’ in Attendance Roster by Class for a month.

2. After marking the student as ‘Absent’ in Attendance Roster by Class for a month, the school may then withdraw the student in the system using the Withdrawal process and the withdrawal date will be on the first day after the one month period of absence. Please refer to the steps in “How to Withdraw a Student in iNEIS™?” in iNEIS™ FAQ under Manage Withdrawal.

Note: Below are the Withdrawal reasons that can be used for the 2 scenarios in withdrawing the students whom are under 18 years old and not attending schools anymore:

1. “Masalah Keluarga Di bawah umur 18 tahun” - Family Problems Under 18 Years Old

2. “Masalah Kesihatan Di bawah umur 18 tahun” - Health Reasons Under 18 Years Old

3. “Berhenti Sekolah Di bawah umur 18 tahun” - Quit School Under 18 Years Old

School Admin – School Management & MOE - School Management

Navigate to Campus Community > Organizations > Create/Maintain Organization Table > Organization Contact. Refer to the steps in Update School Organization Contact online help.

Two ways to do it:

• First method:
  Navigate to Campus Community > Committee > Manage Committee. Search for the existing committee, then click on the Committee members tab. You can click on the ‘+’ or ‘-‘ button to add or remove a committee member.

• Second Method:
  Navigate to Campus Community > Committee > Upload Committee Data. Refer to the steps in Upload committee member data online help.

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