Resolving Class Enrolment Issues
This section specifically details on how to resolve class enrolment issues.
You can download the powerpoint slides here: 20150205-iNEIS Enrolment Clean-Up-v0.3.pptx
I have a student who is not supposed to be in my class. (For an individual student)
Drop the student from the class. Refer to topic: Drop Student from Class.
Enroll the student to the correct class. Refer to topic: Enroll Student to Class.
Delete the student from the existing student block. Refer to topic: Create student block. Find existing student block and click “-“ to delete the wrong student from the student block and click save.
Add the student to the correct existing student block. Find existing student block and follow step 9 – 10 of:: Create student block.
Check the class roster. Refer to topic: Verify class roster.
Note: During drop, only for a wrongly enrolled student, state the Reason as “IENL”
Note: During drop, only for wrongly enrolled student. State the Reason as “IENL”
All students in my class are wrongly entered.
Scenario 1 ( Student block contains the wrong batch of students but correct class block)
Create a class block. Eg campus 1001. Class block = 1001-DROP. Refer to topic: Drop Class Block.
Merge the DROP class block with wrong student block. Refer to topic: Merge block enrollment (drop).
Check class roster to ensure class is empty. Refer to topic: Verify class roster.
Create the correct student block and enter the students. Refer to topic: Create student block.
Ensure the class block has the correct class number.
Merge the correct student block with the correct class block. Refer to topic: Merge Block Enrollment.
Check the class roster. Refer to topic: Verify class roster.
Note: During drop, state the Reason as “IENL”
Scenario 2 (Student block contains the correct batch of student but wrong class block)
Create a class block. Eg campus 1001. Class block = 1001-DROP. Refer to topic: Drop Class Block.
Merge the DROP class block with correct student block. Refer to topic: Merge block enrollment (drop).
Check class roster to ensure class is empty. Refer to topic: Verify class roster.
Update the wrong class block with correct class number. Search the existing class block with the wrong class number and change the wrong class number (class nbr) to the correct class number. Click save.
Merge the correct student block with correct class block. Refer to topic: Merge Block Enrollment.
Check the class roster. Refer to topic: Verify class roster.
Note: During drop, state the Reason as “IENL”
Scenario 3 (Correct student block and correct class block, but merge wrongly)
Create a class block. Eg campus 1001. Class block = 1001-DROP. Refer to topic: Drop Class Block.
Merge the DROP class block with correct student block. Refer to topic: Merge block enrollment (drop).
Check class roster to ensure class is empty. Refer to topic: Verify class roster.
Merge the correct student block with correct class block. Refer to topic: Merge Block Enrollment.
Check the class roster. Refer to topic: Verify class roster.
Note: During drop, state the Reason as “IENL”
Note:
If class block has been created with wrong name, user have to recreate a new class block.
If student block has been created with wrong name, user have to recreate a new student block.
What to do if student not in class?
Find existing student block. Refer to topic: Create student block. Method: Step 1 and search for existing student block
Add in the student. Refer to topic: Create student block. Method: Read step 1 - 2
Merge the student block and the class block. Refer to topic: Merge Block Enrollment.
Check the class roster. Refer to topic: Verify class roster.
Note: Request Status will be Error. Click Retrieve button to check Status of enrollment for the student added into Student Block should be Success.
How can I change class teacher of a class?
Make sure you know the class teacher ID and which class the teacher is assigned.
Steps can be found in Manage School Resources: Scheduling & Timetabling section.
How to transfer student out to another government school?
Note: For students who request to transfer after 2nd of February, 2015, you need to fill in the Transfer Request Form and request your School Principal or Deputy Principal to approve it. The steps to fill in the form and approve is found in Online Help. Refer to topic: Save/Submit a Transfer Request Form and Approve a submitted Transfer Student Request.
Ensure student is dropped using Enrollment Request. Refer to topic: Drop Student from Class.
The Student Program/Plan record needs to be updated to indicate the new school the student transferred out to. Refer to page 61: Verify Student and Teacher Information.
As this student transferred out of the school the student will be tagged as ‘Transferred’ and the class teacher do not need to mark attendance for this student.
Note: Effective Date should be 05/01/2015.
How to transfer student from 1 class section to another?
Note: For students who request to transfer after 2nd of February, 2015, you need to fill in the Transfer Request Form and request your School Principal or Deputy Principal to approve it. The steps to fill in the form and approve is found in Online Help. Refer to topic: Save/Submit a Transfer Request Form and Approve a submitted Transfer Student Request.
Drop student from previous class. Refer to topic: Drop Student from Class.
Enroll student into new class. Refer to topic: Enroll Student to Class.
Student Program/Plan record needs to be updated to reflect the transfer from one class section to another. Refer to topic: Update Student Program/Plan – Transferring-out to another Class.
I have missing/new students not in iNEIS™. What to do?
Note: New students refer to students from private to government school or religious school into government school.
Download the student data template and fill the students’ details in respective fields. Refer to topic: Download Student Data Template.
Upload students into iNEIS™. Refer to topic: Upload Student Application Details.
Find existing student block. Refer to topic: Create student block. Method: Step 1 and search for existing student block
Add in the student. Refer to topic: Create student block. Method: Read step 1 - 2
Merge the student block and the class block. Refer to topic: Merge Block Enrollment.
How can I assign attendance roster access for new school registrars and student affair officers?
Before assigning attendance roster access, in instructor/advisor table (navigation: Main menu > curriculum management > instructor/advisor information), make sure the teacher is assigned with instructor type of ‘Registrar’ or ‘Student Affair Officer’. Only teachers with these 2 instructor types will be assigned as primary instructors.
Please refer to Timetable – assign extra instructor (Navigation: Manage School Resources: Scheduling & Timetabling > Manage Class Scheduling > Assign Extra Instructors - All) for step by step guide on how to run the assign extra instructor process. Refer to topic: Assign Extra Instructors.
Who can update student records?
Class Teacher, School Admin – Student Records and School Student Registrar.
Who can update teacher records?
School Admin – Teacher Records
Who can enroll students into class?
School Student Registrar
What to do if there is teacher transfer/retired?
Note the IC number of the teacher and contact Online Help Desk so further action can be taken.
What to do with new teachers?
Click here to download Teacher Data Template, fill in teacher details and email to hidayatikaka@gmail.com (For Primary Schools) and eddyfazlin.amdan@moe.gov.bn (For Secondary and Sixth Form Schools)
Class teacher cannot view class attendance rosters.
Class Teacher role may not be assigned or Class Teacher might not be assigned to the class. Verify that the class teacher is assigned to the class by navigating to Main Menu > Curriculum Management > Schedule of Classes > Maintain Schedule of Classes and search for the class. In the Meetings tab verify the Instructors For Meeting Pattern has the Class Teacher assigned to the class. If the assignment is correct, then note the IC number and contact online help desk to check if MOE_SCHL_CLASS_TEACHER role is assigned.
Encounter Error when merging student block and class block.
Scenario 1 (Invalid Access to Enrollment Transaction) - Note down IC number and contact Online Help Desk so they can give Enrollment Security.
Scenario 2 (Student not found on Student Career Term Table) - Term Activate the student. Refer to topic: Term Activate Students in Batch.
Scenario 3 (Already enroll in class) - Ignore this because student is already in class hence if you merge the block it will be error.
Scenario 4 (Time scheduling conflict) - This means the time for that class is the same with other class. Check which class does the time conflicts with.
Scenario 5 (Maximum unit load) - You will need to go back to the class block and tick the "Unit load" box for that class nbr. Save and merge again.
Scenario 6 (Non-associated related class component CLS) - You will need to contact helpdesk and state the class nbr. This is a system error.
Scenario 7 (First Date to Enroll has not been reached - not enrolled) - This means the Action Date for that class occurs before the term start. You will need to go back to the Class Block and change the “Action Dt” to the first day of the term start date. Save and merge again. Or in the Enrollment Request page, change the “Action Dt” to the first day of the term start date and click Submit button.
Scenario 8 (Class XXXX Not Enrolled. Class and Wait List are Full) - You will need to contact TT admin to change the Requested Room Capacity to accommodate the number of students. Refer to topic: Change Class Enrolment Capacity.
Scenario 9 (No Valid Appointment Found And Open Enrollment Period Has Not Begun) - This means the Action Date for that class occurs before the term start. You will need to go back to the Class Block and change the “Action Dt” to the first day of the term start date. Save and merge again. Or in the Enrollment Request page, change the “Action Dt” to the first day of the term start date and click Submit button.
After correcting the enrolment record for a wrongly enrolled student, I can see the correct list of students in Class Roster, but my Attendance Roster is not correct.
The Attendance Roster needs to be refreshed. You can either manually run the Sync Attendance Records process or wait for the automatic run every night. This will only update the future dates.
To run manually:
Navigate to Main Menu > Curriculum Management > Attendance Roster > Process > Sync Attendance Records Records.
Click on the Add a New Value tab to run the Sync Attendance Records.
Enter the Term, Session, Subject and Class Section.
Click on the Run button and select the combined process of ‘Sync Attendance Records’ and ‘Sync Att. Rec with Enrollment’ from the process list.
Monitor the process against the Process Instance number assigned until it changes to ‘Success’ and ‘Posted’ in the Process Monitor link.
Click on the Process Name to view the results and you will be directed to the Process Detail page.
Click on the sub link in the Process Detail page.
Click on the View Log/Trace link.
View the log file containing the information of the class(es) synced.
Repeat the steps 7 – 9 to view the process log of the second process.
How do I update the student list for the dates attendance is already marked or for today after I update or correct the enrolment for the class?
Go to the attendance roster. If attendance is already marked make a note of it before refreshing the student list. (You can use Print Attendance Roster process to generate the excel sheet of the markings done). Select the date you want to update the student list. Verify the ‘Update By’ checkbox is unchecked. Click on the ‘Create’ button against that date. Once the list is refreshed, click on ‘View’ button to mark attendance for the correct list of students.
Note: All the dropped students will not be removed from the roster. If they are transferred students or withdrawn students they will be tagged. If they are wrongly enrolled they will be removed from the roster by the end of the week.