Process BKK Counselling Status
This function allows the users to update BKK Counselling status.
Update BKK Counselling log
Roles Involved: MOE – BKK Counsellor
Navigate to Main menu > Student Discipline > BKK Counselling
Fill Reference Number.
Enter or select Log Date.
Select Counselling Type from drop-down menu.
Select BKK Counselling Status from drop-down menu.
Select Counselling Reason from drop-down menu.
Click Search button.
User will be re-directed to the specific counselling log based on search parameter.
Click BKK Counselling Status drop-down menu and select ‘Pending’.
Click Save button to save changes made.
Note:
Reference number for BKK counselling log is a unique set of id that is used to identify counselling cases. Reference number are populated in such format: CSL/YYYYMMDD-3 running digit number]. Example: CSL/20150104001
Close BKK Counselling Log
Roles Involved: MOE - BKK Counselor
Navigate to Main menu > Student Discipline > BKK Counselling
Fill Reference Number.
Enter or select Log Date.
Select Counselling Type from drop-down menu.
Select BKK Counselling Status from drop-down menu.
Select Counselling Reason from drop-down menu.
Click Search button.
User will be re-directed to the specific counselling log based on search parameter.
Tick Termination checkbox under Counselling Records.
Change BKK Counselling Status to ‘Closed’
Click Save button and a message will pop-out for user confirmation.
Click ‘OK’ button.
Counselling Log will be display only.
Note:
Reference number for BKK counselling log is a unique set of id that is used to identify counselling cases. Reference number are populated in such format: CSL/YYYYMMDD-3 running digit number]. Example: CSL/20150104001
Note:↑ Back to Top
If the case is escalated from schools, the school counselling log will remain ‘Escalated’ after BKK counselling log is closed. School counsellors need to follow up and update the counselling case separately.