Process Counselling Status

This function allows the users to update school counselling status.

• Update Counselling Log
• Escalate Counselling Log
• Close Counselling Log

Update Counselling Log

Roles Involved: School Counselor

1. Navigate to Main menu > Student Discipline > School Counselling Log

Note:
Campus field will be auto populated based on user security. The school code reflect which school does the user belong to.

2. Fill in Reference Number field.

Note:
Reference number for counselling log is a unique set of id that is used to identify counselling cases. Reference number are populated in such format: CSL/YYYYMMDD-3 running digit number]. Example: CSL/20150104001

3. Select or key in Log Date

4. Click on Counselling Type drop-down menu to select counselling type.

Note:
The two type of counselling are: Individual and Group. Individual refer to counselling case with one individual student only. Meanwhile group counselling type have more than one student in one particular counselling log.

5. Specify School Counselling Status in the search parameter

6. Click on Counselling Reason drop-down menu to select counselling reason

7. Click on Search button to search for specified school counselling log

8. User will be redirect to the searched school counselling log page.

9. Change School Counselling Status to “Pending”.

Note: Pending = Counselling are still on going.

10. Click Save button to save the changes made

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Escalate Counselling Log

Roles Involved: School Counselor

1. Navigate to Main menu > Student Discipline > School Counselling Log

Note:
Campus field will be populated based on user security. The school code reflect which school does the user belong to.

2. Fill in Reference Number field.

Note:
Reference number for counselling log is a unique set of id that is used to identify counselling cases. Reference number are populated in such format: CSL/YYYYMMDD-3 running digit number]. Example: CSL/20150104001

3. Select or key in Log Date

4. Click on Counselling Type drop-down menu to select counselling type.

Note:
The two type of counselling are: Individual and Group. Individual refer to counselling case with one individual student only. Meanwhile group counselling type have more than one student in one particular counselling log.

5. Specify School Counselling Status in the search parameter

6. Click on Counselling Reason drop-down menu to select counselling reason

7. Click on Search button to search for specified school counselling log

8. User will be redirect to the searched school counselling log page.

9. Click on BKK Counsellor look up button and select list of BKK Counsellor available

10. Change School Counselling Status to “Escalated”.

11. Click Save button

12. A message will pop-out await user confirmation. Click ‘OK’

Note:
Once user click “OK” to confirm, user will not be able to update counselling log that has been escalated

13. Escalated Counselling Log are now readable only.

14. System will generate school counselling escalation email to the Assigned BKK counselling, CC: School Principal, BKK Head and School Counsellor. User will require to login their MOE email account to view the generated email.

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Close Counselling Log

Roles Involved: School Counselor

1. Navigate to Main menu > Student Discipline > School Counselling Log

Note:
Campus field will be auto populated based on user security. The school code reflect which school does the user belong to.

2. Fill in Reference Number field.

Note:
Reference number for counselling log is a unique set of id that is used to identify counselling cases. Reference number are populated in such format: CSL/YYYYMMDD-3 running digit number]. Example: CSL/20150104001

3. Select or key in Log Date

4. Click on Counselling Type drop-down menu to select counselling type.

Note:
The two type of counselling are: Individual and Group. Individual refer to counselling case with one individual student only. Meanwhile group counselling type have more than one student in one particular counselling log.

5. Specify School Counselling Status in the search parameter

6. Click on Counselling Reason drop-down menu to select counselling reason

7. Click on Search button to search for specified school counselling log

8. User will be redirect to the searched school counselling log page.

9. Tick on Termination checkbox to terminate counselling session

Note:
User can only choose one counselling session as termination .

10. Change School Counselling Status to “Closed”.

11. Click Save button

12. A message will pop-out await user confirmation. Click ‘OK’

Note:
Once user click “OK” to confirm, user will not be able to update counselling log that has been closed.

13. Closed Counselling Log should be display only.

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